Small classes mean nobody gets lost at the back. But we also build support in from the start, because life does not pause while you study.
Study support
Extra tutorial time with your trainer, assessment feedback before final submission, and flexible due dates when something comes up. If you fall behind, we check in with you — not the other way around.
Language, literacy and numeracy
Many of our students speak English as an additional language. Your pre-enrolment LLN check tells us where you may need help, and we provide reading and writing support, glossaries for industry terms and extra time in assessments.
Wellbeing
Our student support officer is available at every centre. We can refer you to free counselling, financial hardship help and community services. Everything you tell us is confidential.
Accessibility
Tell us about any disability, injury or health condition at enrolment and we will put reasonable adjustments in place — accessible rooms, alternative assessment formats, assistive technology.
Career and employment
Resume review, interview practice and introductions to employers we work with. Many placement hosts hire our graduates directly.
Complaints and appeals
If something goes wrong, raise it with your trainer or centre manager first. Our formal complaints and appeals process is in the Student Handbook and is free to use.
