Diploma of community services

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Course Description

This qualification is ideal for the people who want to develop their career in the community service industry. Workers in the Community Service sector are the individuals who care for us; our children, our elderly and the disabled. This course is ideal for the people who are currently employed in the aged care industry and are looking at enhancing their career and employment to the next level. It also suits the people that are looking at changing their career or new entrants.

Entry Requirements:

There are no entry requirements for this course; however, it is recommended that learners:

  • are at least 18 Years old
  • have sound language and literacy skills
  • must be employed in a regulated aged, disability or community centre
  • must be able to obtain a federal police check
Possible Career Outcomes:
  • Assessor
  • Case coordinator
  • Case worker or manager
  • Client service assessor
  • Community services worker
  • Community worker
  • Coordinator
  • Program coordinator or manager
  • Support facilitator
  • Welfare worker
Course Delivery Structure:

Mode of Study: Classroom based – Face to face mode

This is a full-time program delivered over a maximum period of 20 weeks, comprising:

  • 20 weeks – face to face study (2 classes per week 3 hours each)
  • Total of 12 months to complete the course
  • Vocational placement requirement (100 Hours) will depend on an individual’s current employment sector


Course Structure:


No Unit Code and Name
1 CHCCCS007Develop and implement service programs
2 CHCCOM003Develop workplace communication strategies
3 CHCDEV002**Analyse impacts of sociological factors on clients in community work and services
4 CHCDIV003Manage and promote diversity
5 CHCLEG003Manage legal and ethical compliance
6 CHCMGT005 Facilitate workplace debriefing and support processes
7 CHCPRP003Reflect on and improve own professional practice
8 HLTWHS004Manage work health and safety

*Case management Specialisation
**100 Hours of vocational placement

No Unit Code and Name
1 CHCCCS004*Assess co-existing needs
2 CHCCSM004*Coordinate complex case requirements
3 CHCCSM005*Develop, facilitate and review all aspects of case management
4 CHCCSM006*Provide case management supervision
5 CHCCCS006Facilitate individual service planning and delivery
6 CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
7 CHCPRP001Develop and maintain networks and collaborative partnerships
8 CHCADV001Facilitate the interests and rights of clients

*Case management Specialisation
**100 Hours of vocational placement

Fee Structure:

Fee Paying Applicants:

$3200 ($200 per Unit)

$160 (Admin fee – Non-refundable once course starts)

Total: $3360

Please note:

  • HVTC will not accept fee in excess of $1500.
  • No fee associated with Credit Transfers
  • Required book purchase: Fundamentals of Case Management Practice by Nancy Summers and The Experienced Carer by Helen Croft

All Aged and Disabled Carers

  • $1,265 Weekly Pay
  • Very strong Future Growth
  • Lower unemployment Unemployment
  • 175,800 workers Employment Size
  • Lower skill Skill level rating
  • 33% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 47 years Average age
  • 80% female Gender Share

Frequently Asked Questions

Can I get a government subsidy?

No you can’t. We are not approved to deliver this course under any government subsidised program at the moment.

Who will organise my vocational placement?

If you’re already employed in the relevant industry then we may be able to use your current and previous workhours as placement hours. If not, we will organise your vocational placement when you’re ready do so. You have to complete in class practical skills training before you can be placed.

Do you guarantee a job?

No we do not guarantee job. However, there is a huge demand for workers in this industry and it is likely that you will secure employment.

How long does it take to complete this course?

The total duration of this course is 20 weeks including 100 hours of vocational placement. However, the duration will change if you’re already employed in a relevant industry.

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