Diploma of community services

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Course Description

Fuel Your Passion to Help Others: Explore the CHC52021 Diploma of Community Services

Are you driven to make a positive impact in your community? The CHC52021 Diploma of Community Services equips you with the expertise to support individuals, families, and groups facing challenges. Become a change maker and develop the skills to empower others and advocate for social justice.

Entry Requirements:

There are no entry requirements for this course; however, it is recommended that you:

  • are at least 18 Years old
  • have sound language and literacy skills
  • must be employed in a regulated aged, disability or community centre
  • must be able to obtain a federal police check
Possible Career Outcomes:
  • Case coordinator
  • Case worker or manager
  • Client service assessor
  • Community services worker
  • Community worker
  • Coordinator
  • Program coordinator or manager
  • Support facilitator
  • Welfare worker
Course Delivery Structure:

Mode of Study: Self-paced Online

This is a full-time program delivered over a maximum period of 30 weeks.

Please note:

  • You will have a total of 12 months to complete the course
  • You are required to complete 100 hours of vocational placement


Course Structure:


No Unit Code and Name
1 CHCCCS004 Assess co-existing needs
2 CHCCCS007 Develop and implement service programs
3 CHCCCS019 Recognise and respond to crisis situations
4 CHCCSM013 Facilitate and review case management
5 CHCDEV005 Analyse impacts of sociological factors on people in community work and services
6 CHCDFV001 Recognise and respond appropriately to domestic and family violence
7 CHCDIV001 Work with diverse people
8 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
9 CHCLEG003 Manage legal and ethical compliance
10 CHCMGT005 Facilitate workplace debriefing and support processes
11 CHCPRP003 Reflect on and improve own professional practice
12 HLTWHS003 Maintain work health and safety

*Case management Specialisation
**100 Hours of vocational placement

No Unit Code and Name
1 CHCCCS009Facilitate goal-directed planning
2 CHCCSM010Implement case management practice
3 CHCCSM012Coordinate complex case requirements
4 CHCCSM014Provide case management supervision
5 CHCMGT003Lead the work team
6 CHCPOL002Develop and implement policy
7 CHCPRP001Develop and maintain networks and collaborative partnerships
8 CHVDIV003Manage and promote diversity

The elective units will be chosen based on the employment outcome sought.

Fee Structure:

Fee-paying Applicants:

$125 x 20 Units = $2500

Total: $2500.00

Please note:

  • No fee associated with Credit Transfers

Government Subsidy is available for eligible applicants in Queensland under the Higher Level Skills program.

All Aged and Disabled Carers

  • $1,265 Weekly Pay
  • Very strong Future Growth
  • Lower unemployment Unemployment
  • 175,800 workers Employment Size
  • Lower skill Skill level rating
  • 33% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 47 years Average age
  • 80% female Gender Share

Frequently Asked Questions

Can I get a government subsidy?

No you can’t. We are not approved to deliver this course under any government subsidised program at the moment.

Who will organise my vocational placement?

If you’re already employed in the relevant industry then we may be able to use your current and previous workhours as placement hours. If not, we will organise your vocational placement when you’re ready do so. You have to complete in class practical skills training before you can be placed.

Do you guarantee a job?

No we do not guarantee job. However, there is a huge demand for workers in this industry and it is likely that you will secure employment.

How long does it take to complete this course?

The total duration of this course is 20 weeks including 100 hours of vocational placement. However, the duration will change if you’re already employed in a relevant industry.

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