Case Management Skill Set

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Course Description

This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills. It is designed to equip you with the knowledge and skills necessary to effectively manage cases within a variety of contexts, including healthcare, social work, and legal settings. You will learn the fundamentals of case management, including assessment, planning, implementation, and evaluation of client needs, and will develop an understanding of ethical and legal considerations related to case management. By the end of the course, you will have a strong foundation in case management and be equipped to manage cases effectively within your chosen field.

Entry Requirements:

This skill set is suitable for individuals who hold a qualification at Certificate III level or higher in community services or health or related field.

Why Study Case Management Skillset:
  • Enhance your existing employment position
  • Further your career in the healthcare industry with higher education such as a Diploma of Community Services or Bachelor course
  • Secure better pay
  • Be more confident in your job role
Course Delivery Structure:

Study Mode
Self-paced – Online Learning (unlimited trainer support)


Course Structure:


No Unit Code and Name
1 CHCCSM004 Coordinate complex case requirements
2 CHCCSM005Develop, facilitate and review all aspects of case management
3 CHCCCS004Assess co-existing needs
4 CHCCSM006Provide case management supervision
Fee Structure:

Fee-Paying Applicants:

$797.00. Discounts are available for group bookings.

Government Subsidised Applicants:


All Aged and Disabled Carers

  • $1,265 Weekly Pay
  • Very strong Future Growth
  • Lower unemployment Unemployment
  • 175,800 workers Employment Size
  • Lower skill Skill level rating
  • 33% Full-Time Full-Time Share
  • 43 hours Average full-time
  • 47 years Average age
  • 80% female Gender Share

Frequently Asked Questions

Can I get a government subsidy?

Yes, if you meet the below eligibility criteria:

  • Must be living Queensland
  • Have Certificate III in Individual Support or equivalent qualification in the health care industry
  • Must be employed in the health care industry as a support worker, community worker etc


Do I need to complete vocational placement?

No. Vocational placement is not required. However, you must be employed in the healthcare industry.

When can I start?

The course is delivered 100% online and is self-paced. You can start anytime. We run trainer-guided webinars to discuss course content and additional support is available on demand.

How long does it take to complete this course?

The course duration depends on the speed at which you complete your assessments. Typically, you can complete this course in 6-8 weeks.

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