From mental health work and community development services to domestic violence cases and personal client service programs, case management is essential in dozens of professions.
The best way to learn about case management is to enrol in an accredited Case Management Skill Set course with Sage Education. Our industry-leading training programs will get you up to speed on everything you need to know to have a long, successful career in the healthcare or community services industry.
But let’s take a step back. What is a case management course? Why is it important? What will I learn if I decide to enrol?
In this article, we’ll answer each of these questions. We’ll also discuss how you can secure a subsidised place on the program to reduce the course fees you pay.
What is case management?
Case management is an essential aspect of dozens of different professions. From mental health and aged care to community services and child protection, understanding how to manage diverse individuals on a case-by-case basis is essential.
For example, in an aged care setting, you’ll be required to assess the needs of every client you work with. Then, you’ll need to develop a personalised care plan to meet those needs. Finally, you’ll also need to liaise with your client and their family to ensure you deliver the best client services possible.
What is a case management course?
A Case Management Skill Set is a nationally accredited qualification designed to equip you with the practical knowledge and expertise to manage cases in various contexts.
During the skill set, you’ll learn how to conduct preliminary assessments, plan a case study, and implement a strategy to meet the needs of an individual. You’ll also learn how to review and improve your services as you go.
By the end of the course, you’ll have everything you need to direct, lead and manage cases effectively within your chosen field.
Case management courses are all about broadening existing skills. They aren’t a substitute for a traditional Certificate III, IV or Diploma course. Instead, they’re a way to supplement your expertise, develop your skillset and improve your employability in care-based roles.
Sage’s Case Management Skillset is delivered entirely self-paced online. As you complete your studies, you’ll also have access to unlimited trainer support.
How long will the course take with Sage?
As Sage’s course is entirely self-paced, you can complete the course in as little or much time as you like.
The average completion time is 6-8 weeks, but some may complete the course in as little as 3-5 weeks if they work through their assessments at a fast pace.
If you need extra time due to other commitments, or just want more time to build up your practice, you can also extend the course duration. Our team will be on hand to guide you through your training from start to finish.
What will I learn during the case management skill set?
Sage’s case management skill set is broken down into four short modules. Each will teach you a different aspect of case management, so you’ll leave the course able to plan, deliver and manage cases with complete confidence.
The four core modules of Sage’s course
Let’s explore Sage’s Case Management course structure in more detail.
CHCCSM004 – Coordinate Complex Case Requirements
In this module, you’ll learn how to coordinate person-centred services for clients with complex, diverse needs within a given case management framework. You’ll take on a team leadership role to help coordinate, plan and deliver your service.
As part of this module, you’ll also learn how to support a client’s access to services, work with the client to prioritise their needs and obtain feedback to improve your best practices.
CHCCSM005 – Develop, facilitate and review all aspects of case management
In this unit, you’ll discover the ins and outs of case management, from planning to review. You’ll learn how to design a tailored, effective case strategy in line with legislative requirements and how to conduct meetings with clients, families, and staff to share information.
Primarily, you’ll learn how to collaborate with clients to identify their strengths, weaknesses, goals and ambitions. This will allow you to create a personalised plan to meet their unique needs.
CHCCCS004 – Assess co-existing needs
In this module, you’ll learn how to identify and assess people with multifaceted needs. Then, you’ll coordinate services to meet those needs.
You’ll discover the best ways to gather information, organise assessments, and collaborate with colleagues. You’ll also build a thorough understanding of co-existing mental health problems, risk factors, and how to tackle them.
CHCCSM006 – Provide case management supervision
In this unit, you’ll learn what it takes to lead and supervise a case from start to finish.
You’ll learn how to evaluate information, provide advice, develop professional standards and support colleagues in delivering quality case management services.
Does Sage offer a government-subsidised place on this course?
We’re proud to announce that we can offer a government subsidy on your tuition fees for this course. Government-subsidised training allows you to complete the course at a fraction of the full course fee.
Note that Sage offers its subsidies under the Queensland Government Skills Assure program. We are not licensed to provide Victorian or Commonwealth government funding for applicants. To be eligible, you must meet the following criteria.
- You are a Queensland resident.
- You have a Certificate III in Individual Support or equivalent qualification in the healthcare industry.
- You are employed in the healthcare industry.
What are the entry requirements?
The Case Management Skill Set is all about professional development. It builds on the existing skills you already possess. It is best suited to those with previous experience in the health sector or community services industry.
With this in mind, Sage requires all individuals to hold a Certificate III or higher in community services or a related field. We also recommend that you are employed in an existing healthcare role before enrolling.
I don’t have the qualifications for this skill set. What next?
Suppose you’re new to the industry and want to kickstart your career. In that case, we recommend a Certificate III in Individual Support (Ageing or Disability) or Certificate III In Early Childhood Education and Care course.
These courses are an excellent way to build lifelong skills and develop your expertise in preparation for care-based roles.
The course you choose will largely depend on the area you wish to specialise in:
- Our Certificate III in Individual Support course is excellent for those that want to work with elderly or disabled clients, or for those who wish to progress onto a Certificate IV in Ageing Support or Certificate IV in Disability course. A Certificate III course is essential for those looking to enter the aged care or disability care sectors.
- Our Certificate III in Early Childhood Education and Care course is ideal for anyone wanting to get into the childcare industry or to progress to a Diploma of Early Childhood Education and Care course. The Certificate III program is mandatory training for anyone looking to work with children.
Not sure where to begin? Why not get in touch? Whether you want to enquire about a course, need enrolment support, or simply want to discuss next steps with an expert, our team is on hand to help you move forward with confidence.
What job outcomes can I expect once I complete my training?
The Case Management Skill Set is a great way to build the skills you need to move into a senior leadership position within the human services sector. Whether you work in disability services, a mental health role, or the aged care sector, a thorough understanding of case management will make you more qualified, skilled, and employable.
Why should I study with Sage Education?
Sage Education is one of Australia’s leading providers of accredited courses in the aged care, childcare and disability care sectors.
Since our launch in 1998, we’ve helped over 4000 enrollees graduate from our courses with the skills they need to succeed in healthcare or community service careers.
Why choose us? We also help all our graduates secure employment once they finish their training. In fact, we’ve helped over 80% of our graduates start new careers within just ten weeks of their course end date.
As you complete your training, you’ll also receive valuable one-to-one support from our team of well-trained instructors.If you’d like to learn more about our industry-leading courses, or would like to enrol for our Case Management Skill Set today, don’t hesitate to reach out. A member of our team will be on hand to guide you through the application process and answer any questions you may have.
